Contact information

WE’D LOVE TO HEAR FROM YOU ♡

A little note goes a long way.

At JoJo Collective, we believe the little details make all the difference — and that includes taking care of our customers.

Whether you have a question about an order, need help finding your perfect fit, or simply want to say hello, we’re here for you. Send us a message, and we’ll be happy to help!

LET’S CONNECT

Customer Care

For questions about orders, sizing, shipping, returns, or anything else, reach out to us at:

Email: hello@jojocollective.com 

We aim to respond to all inquiries within 1–2 business days, Monday through Friday.

ORDER QUESTIONS

Have a question about an order you’ve placed? Please include your order number in your message so we can assist you as quickly as possible.

A FEW THINGS TO KNOW

  • Shipping details can be found on our Shipping Policy page.

  • Information about returns and exchanges is available on our Return Policy page.

  • For order-specific questions, please contact us directly by email.

A NOTE FROM US

JoJo Collective was created with love by a mother-daughter duo, inspired by a shared love for fashion, feminine details, and helping girls feel confident in their own style.

Your support means so much to us, and we’re so happy you’re here.

With love,

JoJo Collective ♡