Terms of service
JoJo Collective
Last Updated: October 12, 2026
Welcome to JoJo Collective! We’re so happy you’re here. These Terms of Service outline the terms and conditions that apply when you visit our website, browse our collections, or make a purchase.
By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.
1. About JoJo Collective
JoJo Collective is an online boutique offering thoughtfully curated clothing and fashion pieces for tweens and young girls.
Throughout these Terms of Service, “we,” “us,” and “our” refer to JoJo Collective. “You” and “your” refer to anyone visiting our website or purchasing from our store.
Website: jojocollective.com
2. Eligibility and Use of Our Website
By using our website, you confirm that you are legally able to enter into a binding agreement or have permission from a parent or legal guardian where required.
Our website is intended for lawful, personal shopping use. You agree not to use our website for fraudulent purposes, violate applicable laws, interfere with website security, or misuse our content or services.
3. Products and Availability
We strive to display our products as accurately as possible, including colors, sizing, descriptions, and details.
Please note that colors may appear slightly different depending on your device's screen and settings. Product availability, styles, and sizes may change without notice.
We reserve the right to limit quantities, discontinue products, or correct listing errors when necessary.
4. Pricing and Payments
All prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges will be calculated at checkout.
We reserve the right to update product prices at any time. Any price changes will not affect an order that we have already accepted, except where a correction is necessary for a genuine pricing or listing error, subject to applicable law.
Payment must be completed through an accepted payment method at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
5. Orders and Cancellations
After placing an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance if an order contains an error, suspected fraud, or an item that is unavailable.
We reserve the right to cancel or refuse an order when reasonably necessary, including in cases of suspected fraudulent activity, inventory errors, or pricing mistakes, subject to applicable law. If payment has been collected for a canceled order, we will issue an appropriate refund.
Please contact us as soon as possible if you need to request an order change or cancellation. We cannot guarantee changes once an order has entered processing or shipped.
6. Shipping and Delivery
We aim to prepare and ship orders promptly. Processing times, shipping methods, delivery estimates, and applicable charges are described in our Shipping Policy.
JoJo Collective offers free standard shipping on qualifying orders over $100.00, subject to the terms stated in our Shipping Policy.
Delivery dates are estimates and are not guaranteed. Carrier delays, weather, holidays, and other circumstances may affect delivery.
For additional information, please review our Shipping Policy: https://www.jojocollective.com/policies/shipping-policy
7. Returns and Exchanges
We want you to love your JoJo Collective pieces. Returns, exchanges, eligibility requirements, and any applicable time limits are governed by our Return Policy.
Please review our Return Policy before purchasing: https://www.jojocollective.com/policies/refund-policy
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
8. Promotions and Discount Codes
From time to time, we may offer promotions, discounts, or special offers. These may be subject to additional conditions, including expiration dates, minimum purchase requirements, or product exclusions.
Unless otherwise stated, promotions cannot be combined with other offers and have no cash value. We reserve the right to correct promotion errors or discontinue an offer, subject to applicable law and any offer terms already accepted.
9. Intellectual Property
All content on the JoJo Collective website, including our brand name, logos, product photography, graphics, text, and designs, is owned by or licensed to JoJo Collective and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission, except as permitted by law.
10. Reviews and User Submissions
If you submit a product review, photograph, comment, or other content to us, you confirm that you have the right to share it and that it does not violate another person's rights or applicable law.
By submitting content, you grant JoJo Collective permission to use, reproduce, and display that content in connection with our business and marketing, subject to applicable law and any separate terms we provide.
We reserve the right to remove content that is unlawful, misleading, abusive, or otherwise inappropriate.
11. Privacy
Your privacy matters to us. Personal information collected through our website is handled in accordance with our Privacy Policy.
Please review our Privacy Policy here: https://www.jojocollective.com/policies/privacy-policy
12. Third-Party Services and Links
Our website may include links to third-party websites or use third-party services, such as payment processors and shipping providers. These services may operate under their own terms and privacy policies.
JoJo Collective is not responsible for the content or practices of third-party websites that we do not control.
13. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website access.
To the extent permitted by law, JoJo Collective will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your material violation of these Terms, including violations of another person's rights.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, or legal requirements. Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after updated Terms are posted constitutes acceptance of the changes to the extent permitted by law.
16. Governing Law
These Terms of Service are governed by the laws of Arizona, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Any disputes will be handled by the courts with appropriate jurisdiction, subject to applicable consumer protection laws.
17. Contact Us
If you have any questions about these Terms of Service, please contact us:
JoJo Collective
Email: hello@jojocollective.com
Website: jojocollective.com
Thank you for supporting JoJo Collective. We appreciate being part of your style journey and look forward to bringing you thoughtfully curated pieces you’ll love.
With love,
JoJo Collective ♡